Efficient patient-doctor communication

Enhancing education, follow-ups, and research insights for better care

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Challenges Doctors Face Daily

A female doctor educating a patient

Time-Consuming Education

Repeating explanations leaves doctors drained, and patients often forget critical information
A lot of paperwork

Inefficient Workflow

Outdated systems create bottlenecks with scheduling, follow-ups, and documentation
A doctor answering a call

Disruptive Communication

Non-urgent calls interrupt care, wasting time and causing frustration

AI-powered, voice-based interactions

Pingdo manages routine outpatient interactions, so you can stay dedicated to meaningful patient care.
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The Solutions Doctors Deserve

Effortless Education

AI automates explanations, empowering patients with clear, consistent guidance

Streamlined Workflows

Smart integrations reduce administrative burdens, giving doctors time to focus on care

Proactive Follow-Ups

AI prioritizes urgent needs, handling routine questions seamlessly

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FAQs

What is PingDo?

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PingDo is an AI-powered solution that streamlines patient education and post-treatment follow-up for healthcare providers. By using voice-driven and digital interactions, PingDo automates repetitive explanations and gathers real-time feedback to optimize care delivery.

How does PingDo benefit healthcare providers?

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By automating routine education tasks, PingDo allows doctors and staff to dedicate more time to complex treatments and higher-level patient needs. In addition, proactive follow-ups help detect potential issues early, reducing overall workload and improving patient satisfaction.

Which fields can use PingDo?

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While initially focused on oral health, PingDo’s flexible design makes it suitable for various outpatient settings, including plastic surgery, dermatology, and general practices. Any specialty requiring consistent patient guidance and timely follow-up can benefit from PingDo.

How does PingDo handle patient education and follow-ups?

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PingDo delivers procedural details, pre-op and post-op instructions, and targeted reminders directly to patients. Its user-friendly interface collects patient feedback, flags urgent concerns, and keeps healthcare teams informed for timely interventions.

Do I need specialized hardware or new software to use PingDo?

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No. PingDo is designed as a standalone, cloud-based platform accessible on common devices like desktops, smartphones, and tablets. You can adopt PingDo without major IT changes, and we’re exploring future integrations to expand its functionality.

Is PingDo secure and compliant with healthcare regulations?

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Yes. PingDo adheres to data protection standards such as GDPR, encrypting patient information and limiting access to authorized users only. Patient privacy and security are integral to our platform’s design.

Technology

Artificial Intelligence and AI agents
We us the latest advancements in AI to develop a multimodal, agentic workflow for voice-first healthcare applications. Our platform integrates state-of-the-art frameworks and methodologies to deliver intelligent, real-time patient interactions.
Agentic AI: Leveraging LangGraph, we build robust AI agents capable of orchestrating complex tasks through dynamic decision-making and tool use.
Multimodal AI
: Our system processes and combines voice, text, and images to provide seamless and enriched patient interactions.
Cutting-Edge Frameworks
: Utilizing tools like retrieval-augmented generation (RAG) and semantic search, we ensure high accuracy and context-aware responses powered by advanced LLMs.

Supported by Research

Patient using the PingDo app

"Practices actively seeking and addressing patient feedback saw significant improvements in patient satisfaction scores."

Greene, J., et al. (2012)
Journal of Medical Practice Management

"Chatbot responses were preferred over physician responses and rated significantly higher for both quality and empathy."

Ayers, John W., et al. (2023)
JAMA Internal Medicine

"Participation in decision and respect for preferences... clear, comprehensible information and support for self-care... continuity of care and smooth transitions..."

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Picker Institute Europe

"Patient engagement in care decisions leads to better adherence to treatment, higher satisfaction, and improved health outcomes."

Hibbard, J. H., et al. (2013)
Health Affairs